Voice Mail (Centrex) - Recording Your Personal Greeting from Your Phone

The Centrex voicemail system will be retired on May 31, 2019. Voicemail accounts will be moved to Cisco Unity voicemail. Watch your email for more information about your transition to the new system.

Your personal greeting is the message callers hear before they are offered the opportunity to leave a message.

Note: You may want to write your greeting down on paper before recording it.

The following is an example of a typical personal greeting:

"You have reached the voice mailbox for <name> . I am not available to take your call. Please leave your name, number, and a message after the tone. I will return your call as soon as possible."
There are two ways to record your greetings:

To record your personal greeting:

  1. Call into the voice mail system (see Voice Mail (Centrex) - Log on to your Mailbox )
  2. At the main menu, press 4 for PhoneManager.
  3. For Personal Options, press 1.
  4. To record a personal greeting, press 3.
  5. To record a standard greeting for all other conditions, press 2. The current greeting is played.
  6. To begin recording, press 2 and speak your greeting. Then press 2 to stop recording.
  7. Optionally, do the following:
    Press ... If you want to ...
    4 Delete your greeting and start over
    * Cancel and exit without saving or recording
  8. To save the recording, press 5.

To use the rapid recording commands:

  1. Log on if necessary.
  2. At the main menu, press 4 for PhoneManager.
  3. Press 4 to record your personal greeting.

See Also:

Keywords:Voice Mail voicemail personal standard greeting vmail vm change PhoneManager avst centrex   Doc ID:18011
Owner:ELIZABETH C.Group:Voice Services
Created:2011-04-12 19:00 CDTUpdated:2019-02-20 10:10 CDT
Sites:DoIT Help Desk, Voice Services
Feedback:  17   10