This document explains where to direct voice mail users who have a telephone number beginning with 221, 224, 226, 240, 245, 270, 271, 274, and 277.
These prefixes are located off campus. The majority of 221/224/226 numbers are part of the Cisco Unity Voicemail System. The remainder are through the Department of Administration’s (DOA) voice mail system. To check voicemail on these accounts, phone owners need to call: (608) 261-7000
Trouble calls regarding DOA voicemail service on telephone lines with the prefix 221, 224, 226, 240, 245, 270, 271, 274, and 277 should contact Network Applications by completing a request with the form here.
New voice mailboxes within these prefixes should be ordered using the same Network Applications telephone ordering procedures used for Centrex telephone lines. See Voice/Telephone Services (Centrex) - How to place an order