Voice Mail (Centrex) - Shared Extension Mailbox

The Centrex voicemail system will be retired on May 31, 2019. Voicemail accounts will be moved to Cisco Unity voicemail. Watch your email for more information about your transition to the new system.

Setting up a shared extension mailbox for Centrex lines

The voice mail system will guide you through a one-time tutorial to record your name and greeting.

Setting up and checking the individual voice mailboxes - 400-XXXX

Access the system by dialing 5-5500 from any campus phone, or if off campus, dial 265-5500. As soon as you hear the automated operator speaking, press* then # and enter your seven digit 400-XXXX number. Your temporary security code is 1601.  You will automatically be in a tutorial to assist you in setting up your mailbox. 

Setting up and recording a shared custom greeting - Instructions will be provided by Voice Services

Once you have completed the above you may now log in to the Web PhoneManager at https://voicemail.doit.wisc.edu.  Documentation can be found here.

Keywords:Voice Mail Shared Extension Mailbox voicemail avst centrex   Doc ID:18276
Owner:ELIZABETH C.Group:Voice Services
Created:2011-04-24 18:00 CSTUpdated:2019-02-19 15:24 CST
Sites:DoIT Help Desk, Voice Services
Feedback:  8   6