UW Digital ID - Known Issues

This document details known issues and possible workarounds regarding UW Digital ID.


Installation & Setup Issues

Verify Proper Installation of your Digital Certificate. (Click to show/hide)

Trouble Downloading Digital Certificate using Internet Explorer 8. (Click to show/hide)

Interface Issues

I do not see the "Start a Personal Request button" when I visit the https://uwdigitalid.wisconsin.edu. (Click to show/hide)


Signing & Encryption Issues

Cannot Sign MS Office Documents in Mac . (Click to show/hide)

Apple and Microsoft do not support signing MS Office documents for Macintosh.


"Microsoft Outlook cannot sign or encrypt this message because there are no certificates which can be used to send from the e-mail address ''. Either get a new digital ID to use with this account, or use the Accounts button to send the message using an account that you have certificates for." (Click to show/hide)

By default, Outlook 2007 & 2010 when you reply to or forward a signed or encrypted email Outlook automatically tries to sign or encrypt the reply or forward. For a workaround or more information can be found here: UW Digital ID (Win) - Outlook 2010 & 2013 When you reply to or forward a signed or encrypted email Outlook automatically tries to sign or encrypt the reply or forward.


Related Links

WiscList - Invalidated Signature. (Click to show/hide)




Keywords:UW Digital ID bugs known issues problems pki certificate   Doc ID:18323
Owner:Steven T.Group:UW Digital ID
Created:2011-04-26 19:00 CDTUpdated:2012-09-07 10:49 CDT
Sites:Access Management Services, DoIT Help Desk, DoIT Tech Store, UW Digital ID
Feedback:  1   2