Symantec Endpoint Protection (Mac) - Installation Instructions

NOTE: Users of Mac OS 10.8 (Mountain Lion) may receive error messages when installing applications from sources other than the Mac App Store. For more information about this issue, please see this document.

This document will outline the installations for installing Symantec Endpoint Protection (version 11) on Apple operating systems.

You can obtain the latest version of Symantec Endpoint Protection from, or from the Security Starter CDs available at the Walk-In Help Desks

Installing the Software from the Web (download)

1. Navigate to, and download Symantec Endpoint Protection.

2. Double click on the Symantec_Endpoint_Protection.dmg file that you just downloaded to open the installer.

3. Double click on Symantec Endpoint Protection.mpkg file to start the installer. Follow instructions 2 - 7 under Installing the Software from the CD.

Installing the Software from the CD

1. If installing from the CD, insert the CD into the drive, and open the Symantec Endpoint Protection folder:

Open the Symantec Folder

Then, double click on Symantec Endpoint Protection.mpkg file.

Double-Click on Symantec Endpoint

2. When the installer opens, an alert may pop up. Click continue, then click continue again in the lower right-hand corner.

Hit Continue

3. Accept the license terms by clicking Continue, then Agree.

hit Agree

4. Choose your Macintosh HD as the location to install the software, then click Continue.

Choose Macintosh HD

5. Click the Install button. If a prompt appears asking for your username and password, enter it. This will be the username and password for your local machine, not your NetID and Password

Enter your password

6. Click Continue Installation? if prompted. This will close other programs and log you out of your computer once the installation is complete.

Hit continue

7. Once the installation completes, click log out to log out of your computer. Once you log back in, the program should be installed and fully functional.

Installation complete

Running a Scan

For information on running a scan with Symantec Endpoint Protection, see Symantec Endpoint Protection - Running a Scan

Keywords:SEP Macintosh symantec norton mac apple antivirus endpoint protection install installation update   Doc ID:18614
Owner:Leah S.Group:DoIT Help Desk
Created:2011-05-22 19:00 CDTUpdated:2015-10-15 15:04 CDT
Sites:DoIT Help Desk, DoIT Tech Store
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