SSL Certificate Support

This document provides channels of support for users to contact if they are having issues with SSL certificates.

Call the DoIT Help Desk (4-HELP)
Contact servercertificates@doit.wisc.edu
For unusual cases, we will likely refer you to Comodo directly for support, see the following instructions for contacting Comodo directly:

Web Support: Search the Comodo Knowledgebase and Forum archives before submitting a support ticket.
Email Support (Available 24x7): Contact support@comodo.com. A support ticket will automatically be generated if you are a registered user. If you're not a registered user, fill out this form. Once Comodo receives the email, an auto responder will reply with the corresponding ticket number.
Telephone Support (Monday through Friday, 4 AM to 8 PM Eastern): Dial (703) 637-9361, Select Option 1 (Enterprise Solutions Support), then select Option 2 (Certificate Manager or Digital Certificate Support).

Keywords:	server certificates ssl incommon comodo Suggest keywords	Doc ID:	18912
Owner:	Drew F.	Group:	UW Digital ID
Created:	2011-06-19 19:00 CDT	Updated:	2018-01-10 13:10 CDT
Sites:	DoIT Help Desk, DoIT Staff, Office of Campus Information Security, UW Digital ID
Feedback:	1 0 Comment Suggest a new document