D2L - IM (Instant Messaging) (UW-Madison)

UW-Madison has adopted Canvas as the single, centrally supported learning management system. Access to D2L and Moodle permanently ended on June 1, 2018.

This is a legacy document which will be permanently removed from the UW-Madison KB space as of June 29, 2018.

The IM is an online messaging tool for sending and receiving text messages to classmates and other D2L users.

To launch IM:

1. In the D2L "minibar" (the beige bar at the very top of the screen), click the envelope icon, then select Go to IM. The IM window opens.

There are three views in the IM window: Inbox, Friends, Classlist.
  • Inbox stores messages.
  • Friends shows the list of friends that you have approved and have approved you.
  • Classlist shows everyone in each of your classlists. You can select different classlists by using the View: dropdown list.

To send an IM:

1. Click on a contact's name through either the Friends list or the Classlist.
2. In the field at the bottom of the IM window, type your message.
3. Click the Send button. If the person is currently online in D2L, they'll receive the message instantly. If they are offline they'll receive it the next time they log on to D2L and open the IM tool.

To add a friend to your IM Friends list:

NOTE: You must know the person's NetID/D2L username in order to add them as a friend.

1. In the IM window, click Friends
2. Click the Add Friends dropdown list.
3. Select to add the friend by username or to search users.
  • If you select Add by Username, enter the person's username (usually this is the UW-Madison NetID), then click the Add button.
  • If you select Search Users, enter the person's name and click the search button (the magnifying glass). From the search results, select the checkbox next to the user(s) you want to add, then click Add as friend.

To change your online/offline status in D2L:

Use this setting if you want to always appear offline in the IM tool even when you're logged on to D2L. 

1. Click on your name in the upper-right-hand corner of the D2L screen, then select Account Settings.
2. From the Account Settings tab, under Signing In, change the Online Status setting to Always appear offline
3. Click the Save and Close button.

Keywords:learn@uw learnuw d2l desire2learn IM Pager Navbar instant message messaging chat classlist inbox friend friends list online offline status alarm sound   Doc ID:18967
Owner:Learn@UW Madison .Group:Learn@UW Madison
Created:2011-06-23 19:00 CDTUpdated:2017-12-01 12:20 CDT
Sites:Division of Continuing Studies, DoIT Help Desk, DoIT Tech Store, Learn@UW Madison
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