KB User's Guide - Documents Tab - Dual Status in Multiple KB Sites

This document explains the SiteStatus Document Information Table when viewing in KB Admin Tools.

When reviewing document in the KB Admin Tools the "Document Information Table"is found at the bottom of the screen.  Among the metadata in this table, is the Site Status field:

  • may display multiple statuses (e.g Active, In Review or In Progress) for a single KB Group
  • indicates whether the document is shared with another KB Site(s)

The image below shows the Document Information Table for a document:

The Site Status field (circled in red in the image below) shows that the document is Active at both KB sites, but that the DoIT Help Desk KB is also in the process of updating their draft, as indicated by the In Progress in the parentheses.

Active_InProg_dualstatus.jpg

Just for reference, the image below is the Document Information table for the exact same document on the Live Site. This table only indicates the Owning and Sharing groups.





Keywords:Active In Review In Progress Inactive   Doc ID:20690
Owner:Teresa A.Group:KB User's Guide
Created:2011-10-14 10:09 CDTUpdated:2018-10-12 15:00 CDT
Sites:KB Demo, KB Demo - Child Demo, KB User's Guide
Feedback:  2   0