Learn@UW - Cannot Add Internal Users to Online Rooms

If you try to add users (attendees) to Online Rooms, you may encounter one of the following problems:

  • There are no users from the list to select.
  • Certain users to select are missing from the list.
If either of these problems occur, one or more roles have not be setup at your campus for users to be included in Online Rooms.

Contact your local support staff.


For Site Administrators Only

There is a permission under "Online Rooms Framework" called "Can Appear in Online Rooms" that must be granted at the course offering and group levels for users with this role to appear in the list of potential attendees.

If cascading roles have the role permission "Can Appear Online Rooms", they will receive email invitations when a group or course is invited to attend an Online Rooms session.




Keywords:brightspace learn@uw learnuw d2l desire2learn online room cannot add internal attendee user online room   Doc ID:20907
Owner:Susan D.Group:Learn@UW Utility
Created:2011-10-24 13:30 CDTUpdated:2015-06-04 11:47 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Learn@UW Madison, Learn@UW Utility
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