Lynda.com - Frequently Asked Questions

Lynda.com is an online software training service that is currently made available to UW-Madison students. This document outlines some of the more frequently asked questions.

Who can access Lynda.com here at UW-Madison?

Current students, faculty, and staff are able to access Lynda.com using their NetID via MyUW or by visiting http://go.wisc.edu/lynda.

For information about accessing Lynda.com using your NetID, see the following KB article: Lynda.com@UW-Madison - Accessing online training via your NetID .



How can I access Lynda.com on my iOS or Android device?

Lynda.com has released apps for iOS and Android devices, which you can use to more easily access Lynda.com content. For directions on configuring the apps so that you can access Lynda.com using your NetID, visit this article: Lynda.com@UW-Madison - Accessing online training via your NetID

View the Lynda.com app for iOS devices in the iTunes/App Store.

View the Lynda.com app for Android devices in the Google Play Store.



How can I access Lynda.com on my Windows Phone, WebOS, or Blackberry smartphone/tablet?

Currently, Lynda.com only offers apps for the iOS and Android mobile platforms. Users with Windows Phone, WebOS, or Blackberry devices will need to access Lynda.com via MyUW as described here: Lynda.com@UW-Madison - Accessing online training via your NetID

For the latest information on supported mobile devices, visit http://www.lynda.com/mobile-apps.



I'm having trouble after logging into Lynda.com. What should I do?

The DoIT Help Desk supports logging into Lynda.com via MyUW and via iOS or Android devices. We can also assist with basic issues using the service. If we are unable to resolve the issue, we can forward your case on to our UW-Madison Lynda.com administrators for further assistance.



Why don't I see the Lynda.com module when I log into MyUW?

You may need to try manually adding the Lynda.com module. See Document 4675 is unavailable at this time. for directions on manually adding a module in MyUW.



What do I need to run Lynda.com?

The system requirements for Lynda.com are available at http://www.lynda.com/support/SystemRequirements.aspx.



What type of membership does UW-Madison have with Lynda.com?

Our agreement with Lynda.com currently offers a Premium membership for students, faculty and staff of UW-Madison. This means users can access exercise files associated with course videos as well as download course videos to mobile devices for offline playback.



Keywords:lynda.com training online self-help courses videos tutorials software adobe apple microsoft expertise   Doc ID:21673
Owner:Pete V.Group:DoIT Help Desk
Created:2011-12-09 16:18 CDTUpdated:2015-05-29 10:26 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Systems & Network Control Center
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