Learn@UW - Requirements to Login to BSN Programs

The BSN (Bachelor of Science in Nursing) programs are collaborative and include online courses hosted by any of several UW institutions. This requires students to login via the login page for the institution hosting the course in question and with their login credentials for that institution.

When a BSN student reports a login issue, the Help desk agents should ask for the following information:
  • the URL where the student is attempting to login
  • the username that the student is using to login
  • the name of the course that the student is attempting to access
If the BSN student does not know this information, they should be instructed to contact their BSN advisor and ascertain which UW institution is hosting their course, the exact name of the course, and the instructor of the course.

If the student has the correct username and campus but is still unable to login, they should contact the hosting institution's support services and/or site administrator.

Keywords:brightspace learn@uw learnuw d2l desire2learn requirement login logon BSN program   Doc ID:22452
Owner:Joan W.Group:Learn@UW Utility
Created:2012-01-27 14:25 CDTUpdated:2016-05-24 14:31 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Learn@UW Madison, Learn@UW Utility
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