A Service Indicator, often referred to as a hold, is added to a student’s record to indicate something has been completed or needs to be completed, such as meet with an advisor or pay a fee. Services impacted often include not being able to add courses, enroll (add/drop/swap), and/or request official student records, such as a transcript.
There are two types of Service Indicators:
|Negative||Negative service indicators (also called ‘holds’) have a negative impact on the student. Negative service indicators prevent students from services such as enrolling in classes and receiving student records.|
Examples of Negative Service Indicators:
|Positive||Positive service indicators have no impact on the student.|
A positive service indicator is mainly used for administrative tracking purposes.
Examples of Positive Service Indicators:
Tip: When you see the red Star icon on a students record, select it to view a list of their positive service indicators.
SIS Security Needed For Service Indicators
|To View||Request one of the following SIS Security Roles:|
|To Modify||Request this SIS Security Role:|