SIS/Service Indicators - Service Indicator Page Field Descriptions
The Service Indicator page shows all the details regarding a student's hold.
Manage Service Indicators Page
Service Indicator Page (Add/Edit/View)
Service Indicator Page Field Descriptions (Add/Edit/View)
Service Indicator Page
- The Manage Service Indicator page provides you the opportunity to view a summary of service indicators on a student's record.
- From the Manage Service Indicators page you can view more details, add a service indicator, edit a service indicator, and change your display filter effect.
Manage Service Indicators Page
Navigate to:
- Student Records WorkCenter, Manage Service Indicators
or
- >Campus Community > Service Indicators > Person > Manage Service Indicators
Warning: If End Term and/or End Date are used, you will continue to see 'expired' Service Indicators that no longer impact the student in SIS and the Student Center.
Tip: To change the type of service indicators seen on the Manage Service Indicators page.
- Select Display: Effect of 'All', 'Negative', or 'Positive'.
- Select Refresh
Note: You can view all service indicators placed on a student's record; however, your security access determines which ones you have the ability to add, edit, and release.
Service Indicator Page (Add/Edit/View)
The Service Indicator page can be viewed the following ways,
- Select Code from the Manage Service Indicators page (edit/view mode).
- Select Add Service Indicator button on the Manage Service Indicators page (add mode).
Note: The View Service Indicator page displays with grayed out fields indicating service indicator records you cannot modify.
Service Indicator Page Field Descriptions (Add/Edit/View)
The table below describes the fields and buttons found on the Service Indicators page.
Field or Button |
Description |
---|---|
Institution |
If you want to limit the number of terms this service indicator impacts the students, enter an End Term.
|
Service Indicator Code | Type of service indicator placed on the student (e.g. adv, feb).
Type in code or select Look up button and select service indicator code. Look Up displays codes you have access to use. |
Reason | Further explanation of the service indicator.
|
Description | Additional information usually indicating who to contact and impact on student based on service indicator Reason code.
You cannot edit this field; use Comments to make notes for yourself. If the Description needs modifying, contact leah.meicher@wisc.edu. |
Effect | Impact service indicator has on student, ‘Negative Service Indicator’ or ‘Positive Service Indicator’. |
Start Term | Term in which the service indicator is activated.
|
End Term | If you want to limit the number of terms this service indicator impacts the student, enter an End Term.
|
Start Date | Date the service indicator will take effect.
If a future date is used:
|
End Date | If you want to limit the date range this service indicator impacts the student, enter an End Date. The service indicator will be effective through the end date. After that date, the service indicator expires.
|
Department | The Department responsible for the service indicator.
Fills in automatically after you enter service indicator Reason code. |
Reference | Optional free-form text field used by a few offices across campus to provide further detail about the service indicator. The student cannot see these comments; only visible to SIS users. |
Amount | Dollar amount of the fine(s).
|
Currency | Currency in which the fee amount should be paid.
Defaults to ‘USD’ for US Dollar. |
Contact ID Contact Person |
Optional clarification on person (e.g., an advisor) or office the student needs to contact to clear the service indicator.
|
Placed Person ID Placed By | Person who placed the service indicator.
|
Placed Method (View/Edit page) |
How the service indicator was placed on this record: ‘Manual’ or batch ‘Process’. |
Placed Process (View/Edit page) |
If the Placed Method = ‘Process’, the name of the process that placed this service indicator displays. |
Release Process (View/Edit page) |
UW–Madison does not use this field. |
Comments | An optional memo field available for further explanation. The student cannot see these comments; only visible to SIS users. |
Services Impacted | List of services that this service indicator impacts, including enrollment, transcript, etc.
The checked Basis-Date determines that a Start Date is required and a checked Basis-Term determines that a Start Term is required. |
Service Indicator Date Time |
Date and time the service indicator was entered. |
User ID | The User ID and name of the person who last updated this service indicator. |
[Release] (delete) (Edit page) |
Select [Release] to delete the service indicator (and [OK]). Note: The Release button only displays if you have security to remove that service indicator and you are in Edit mode. |
[OK] (save & close) |
Select [OK] to save this record and close the page. |
[Cancel] | Select [Cancel] to cancel any changes you made to this record or close the page without saving. |
[Apply] (save & stay) |
Select [Apply] to Save changes you made and stay on this record. |