Java - Compatible Versions for UW Services

This document lists UW Services that require Java, and the version(s) of Java that each has been validated to work with.

All Windows testing was completed with the 32-bit version of the Java client. If you experience problems accessing any of the applications below, please try removing any 64-bit versions of Java and updating to the latest compatible 32-bit client. Instructions on how to do so are located at the bottom of this page.


Note: entries marked with an asterisk (*) require additional configuration before the application will work properly. See Java - Adding Sites to Exceptions List for instructions on doing so.

Java is no longer supported in Google Chrome as of version 45 (September 2015) and Mozilla Firefox as of version 52 (March 2017). The applications listed below are no longer accessible in Google Chrome or Mozilla Firefox.

Call Center Anywhere (CCA) No

After updating to Java 7 Update 45 or beyond, the application fails to load completely. The application does load properly using the previous version, Java 7 Update 40.

Not supported by the DoIT Help Desk. For assistance, please contact the DOA Enterprise Service Desk at (608) 264-9383.

Java 7u3 is the only officially supported version for CCA, and DOA may ask you to downgrade to this version during a support call for troubleshooting.

Cisco Firewall Services Module - Adaptive Security Device Manager (FWSM - ASDM) Yes* Basic functionality tested, including:

Home tab: viewing device and firewall dashboards

Configuration tab: creating, deleting, and editing objects, object-groups, and access rules

Monitoring tab: accessing the arp table and routing tables; monitoring AAA servers, failover status, and real-time logs

Tools menu: executing the ping, traceroute, and command line interface tools

Wizards menu: running the packet capture wizard

Applying and saving configuration
Common Business Systems (CBS) Yes* URL to add to Java Exceptions list: http://galactica.doit.wisc.edu:8001
FISC Assignment/Billing System (FABS) Yes Application can now be run from any browser. Users will be prompted to open a Java Web Start file if they are not using Internet Explorer. 
Housing Admin Apps Yes Application can now be run from any browser. Users will be prompted to open a Java Web Start file if they are not using Internet Explorer.
JEMS-CHRIS/JEMS-CHRIS-HR Yes*

Uncheck the box requesting "resetting notifications" when installing the Java update. In some cases, leaving this checked can suppress a necessary dialog, causing a system lock on the user's machine.

URL to add to Java Exceptions list: https://ofr01.doit.wisc.edu

JEMS Hire-Changes/JEMS PVL-Rate-Title Change Yes*

Uncheck the box requesting "resetting notifications" when installing the Java update. In some cases, leaving this checked can suppress a necessary dialog, causing a system lock on the user's machine.

URL to add to Java Exceptions list: https://ofr01.doit.wisc.edu

Planning Allocation (PA) Yes Application can now be run from any browser. Users will be prompted to open a Java Web Start file if they are not using Internet Explorer.
Symantec Endpoint Protection Manager (SEPM) Yes* SEPM 12.1 RU2 and above require Java 7 or greater. As of SEP 14, the SEP console only supports 64-bit versions of Java, and the 32-bit version may need to be uninstalled: https://support.symantec.com/en_US/article.TECH236409.html
Task Tracker YesApplication can now be run from any browser. Users will be prompted to open a Java Web Start file if they are not using Internet Explorer. 
WebNow/ImageNow Yes

The latest release of Java 8 is 8u181 (version 8, update 181), which is available for download from http://java.com/en/download/manual.jsp. Download and run the "Windows Offline (32-bit)" installer, even if you have a 64-bit version of Windows. Since most web browsers are 32-bit only, they are only able to use the 32-bit version of Java.

The latest release of Java 8 is 8u181 (version 8, update 181), which is available for download from http://java.com/en/download/manual.jsp. After installing Java, you may need to quit and re-launch your browser for the change to take effect.

See Also:




Keywords:java jre java8 runtime environment oracle compatibility cbs common business systems jems chris hire job changes pvl task tracker symantec endpoint protection manager sepm fwsm asdm planning allocation pa housing administration applications apps webnow imagenow imaging ecms call center anywhere cca fisc assignment billing fabs   Doc ID:28288
Owner:Help Desk KB Team .Group:DoIT Help Desk
Created:2013-01-25 14:07 CDTUpdated:2018-07-27 08:53 CDT
Sites:DoIT Departmental Support, DoIT Help Desk, DoIT Tech Store
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