Java - Compatible Versions for UW Services

This document lists UW Services that require Java, and the version(s) of Java that each has been validated to work with.

All Windows testing was completed with the 32-bit version of the Java client. If you experience problems accessing any of the applications below, please try removing any 64-bit versions of Java and updating to the latest compatible 32-bit client. Instructions on how to do so are located at the bottom of this page.


Note: entries marked with a dagger (†) require additional configuration before the application will work properly. See Java - Adding Sites to Exceptions List for instructions on doing so.

As of Google Chrome Version 42, an additional configuration step is required to continue using NPAPI plugins (including Java) in the browser. For instructions on enabling the plugin in Chrome, please see Chrome - Enabling Java Plugin.

Call Center Anywhere (CCA) No

After updating to Java 7 Update 45 or beyond, the application fails to load completely. The application does load properly using the previous version, Java 7 Update 40.

Not supported by the DoIT Help Desk. For assistance, please contact the DOA Enterprise Service Desk at (608) 264-9383.

Java 7u3 is the only officially supported version for CCA, and DOA may ask you to downgrade to this version during a support call for troubleshooting.

Cisco Firewall Services Module - Adaptive Security Device Manager (FWSM - ASDM) Yes Java security settings must be reduced to "Medium" - adding the application URL to the Exceptions list will not correct the error.
Common Business Systems (CBS) Yes URL to add to Java Exceptions list: http://galactica.doit.wisc.edu:8001
DATN Yes

Note: To use DATN with Safari, some security settings must first be changed. To do so, open the Safari menu -> Preferences -> Security Tab -> Internet Plugins -> Manage Website settings, then select the Java plugin and allow in unsafe mode.

FISC Assignment/Billing System (FABS) Yes  
Housing Admin Apps Yes
JEMS-CHRIS/JEMS-CHRIS-HR Yes Uncheck the box requesting "resetting notifications" when installing the Java update. In some cases, leaving this checked can suppress a necessary dialog, causing a system lock on the user's machine.
JEMS Hire-Changes/JEMS PVL-Rate-Title Change Yes

Uncheck the box requesting "resetting notifications" when installing the Java update. In some cases, leaving this checked can suppress a necessary dialog, causing a system lock on the user's machine.

URL to add to Java Exceptions list: https://ofr01.doit.wisc.edu

Planning Allocation (PA) Yes Uncheck the box requesting "resetting notifications" when installing the Java update. In some cases, leaving this checked can suppress a necessary dialog, causing a system lock on the user's machine.
Special Authorization (SpecAuth) Pending
Symantec Endpoint Protection Manager (SEPM) Yes URLs to add to Java Exceptions list: http://saguaro.doit.wisc.edu:9090/ and https://saguaro.doit.wisc.edu:8443/
Task Tracker Yes
WebNow/ImageNow Yes

The latest release of Java 8 is 8u101 (version 8, update 101), which is available for download from http://java.com/en/download/manual.jsp. Download and run the "Windows Offline (32-bit)" installer, even if you have a 64-bit version of Windows. Since most web browsers are 32-bit only, they are only able to use the 32-bit version of Java.

The latest release of Java 8 is 8u101 (version 8, update 101), which is available for download from http://java.com/en/download/manual.jsp. After installing Java, you may need to quit and re-launch your browser for the change to take effect.

See Also:




Keywords:java jre java8 runtime environment oracle compatibility cbs common business systems jems chris hire job changes pvl task tracker symantec endpoint protection manager sepm fwsm asdm planning allocation pa housing administration applications apps webnow imagenow imaging ecms call center anywhere cca fisc assignment billing fabs   Doc ID:28288
Owner:Xander Z.Group:DoIT Help Desk
Created:2013-01-25 14:07 CDTUpdated:2016-08-02 13:46 CDT
Sites:DoIT Departmental Support, DoIT Help Desk, DoIT Tech Store
Feedback:  12   2