Support Resources

New User Packet

CALS IT - Administrative Computing Services office, located in 216 Ag Hall, provides computing support for anyone on CALSNet*. Should you need any computing support or services, please consult any of the following:
*See CALS Department Listing

 Resource Type
 Description  Location
Self-help CALS Knowledgebase System (Full and mobile views available)
Online Support/Service Request
CALS HelpDesk system (for Web & Desktop related support requests)  or send email to:
Web Services Support
Request support for web-related services including website development, hosting and WordPress support  or send email to:
Walk-in Help
  216 Ag Hall; Hours M-F 7:00AM-5:00PM
Online Chat
Instant Messaging with any of the ACS
Support/Development Staff

Microsoft Teams: available through desktop client.  Installation instructions:
Email ACS for inquiries or assistance
The main ACS email is: This account is monitored
by all ACS staff. Alternatively you may contact individual staff members.
Staff names & contact information can be found

General overview training for CALSNet
applications and services including
Windows/AD logon/logoff procedures,
Office365, WiscChat, MyUW.
Complete Employee Services > IT Orientation request form at:
OR, contact ACS Manager, Charlene Krembs, directly at 2-6108 or