Web Hosting - Resetting Secure FTP Passwords
You can obtain or reset your Secure FTP password from the Plesk Control Panel for Windows/IIS, LAMP and Java Tomcat web accounts.
Windows/IIS Accounts
- Log in to the Plesk Control Panel.
Note: If you have lost or forgotten your Plesk password, see Web Hosting - Resetting the Administrative Control Panel (Plesk) Password.
- Select Web Hosting Settings.
- See Preferences - Enter a new password.
Linux LAMP and Java/Tomcat Accounts
- Log in to the Plesk Control Panel.
Note: If you have lost or forgotten your Plesk password, see Web Hosting - Resetting the Administrative Control Panel (Plesk) Password.
- Go to the homepage or select Websites & Domains.
- Click on Web Hosting Access.
- Enter a new password for the System User. You can generate a random, valid password by using the Generate and Show buttons.