The Web Hosting servers utilize DoIT's Bucky Backup service to archive web site files nightly. We also capture a MySQL dump of every database nightly to protect data and recover it as needed.
However, we strongly encourage you to:
-- Keep local copies of your website files and MySQL databases.
-- Utilize your test site location for quality assurance
Web Hosting Requests to Restore Your Files
Email your restore requests to firstname.lastname@example.org
Files can be restored via Bucky Backup according to the following criteria:
- We can restore either of the two most recent versions of any file on the web server.
- We can restore a file deleted from the web server up to a maximum of 60 days after the file was deleted. After 60 days, deleted files can no longer be restored.
- MySQL databases are copied nightly and saved for 9 days on the server. Older copies are also available via BuckyBackup.
*** Customer how to for download and upload of sites files and/or databases ***
Plesk Control Panel:
-- You can also upload via the FileManager and extract them back into place.
-- A more hands-on process is with the provided direct Secure FTP access
to the filesystem to download and upload files as needed.
--Export and import MySQL dumps
-- One can also use specific database management tools, like PHPMyAdmin (built into Plesk) or a client like MySQL WorkBench (see database management applications).
-- WordPress offers various plugins, which facilitates moving databases and filesystems.
-- Git repository integration
is also available, which is a version-control system for tracking changes in computer files and coordinating work on those files.