Web Hosting - Log File Access

This page describes the purpose of log files and the processes by which users can access them.

About Log Files

The most common uses for log files are as follows:

  • Generating custom web traffic reports
  • Reviewing activity on your site
  • Debugging errors in web applications

The Plesk control panel provides you with real-time log file access for your Windows/IIS or LAMP site. Windows/IIS places its logs into one active log and compressed zip file archives, whereas LAMP servers will have three separate active log files (access logs, secure access logs, and error logs) and GZ file archives.  Log files roll over and are available going back one year from the present date.

NOTE: You can also access logs via your Secure FTP connection.  The logs are located in /logs folder at the same level as your /httpdocs (web site) content.


Accessing Your Logs


Windows/IIS Accounts

  1. Login to the Plesk control panel
  2. Select the Log Manager icon under your home view.
  3. Click the header of the Modification date column to sort the list by the most recent log files.
  4. Download logs by clicking the save icon in the rightmost column of the desired row.

Apache/Linux (LAMP) Accounts

  1. Login to the Plesk control panel.
  2. Go to the homepage or select the Websites & Domains tab.
  3. Under the domain name, expand the arrow for all available features and choose Logs.
  4. Click the header of the Modification date column to sort the list by the most recent log files.
  5. Download the access, secure or error logs by clicking the save icon in the rightmost column of the desired row.



Keywords:log, logs, access, error, logging, debugging, stats, web traffic   Doc ID:29537
Owner:Jake S.Group:DoIT Web Hosting
Created:2013-04-17 15:01 CSTUpdated:2017-05-01 14:55 CST
Sites:DoIT Web Hosting
Feedback:  1   1