Office 365 - How To's for Email Clients

This document lists common functions for Office 365 mail clients and links to resources that explain how to perform each function.

Key/Legend
feature available Feature available
feature not available Feature not available
Possible but not recommended Feature is possible but is not recommended
action/function must be performed using a different client Action/function must be performed using a different client
instructions coming soon Instructions coming soon
play video clip Play video clip

Important: For best experience, the Office 365 team recommends using a Microsoft client (most current version) to connect to your Office 365 account.

If you are looking for documentation on clients which are not supported by Microsoft, click on the desired client:

Office 365 logo Outlook on the web

Office 365 logo


Outlook 2013
for Windows
Outlook logo

Outlook 2016
for Windows
Outlook logo

Outlook 2016
for Mac
outlook 2016 icon

Connection Protocol Exchange Exchange Exchange Exchange
Client Configuration/Access Web Client feature available28019 feature available52197 feature available44798
Office 365 Global Address List feature available feature available feature available feature available
Directory Search (White Pages) Configuration action/function must be performed using a different clientCampus feature available13789 feature available53465 feature available45872
Sending a Message
Create a Message feature available29850 play video clip feature available29870 feature available51978 feature available45107
Reply to a Message feature available29856 play video clip feature available31777 feature available51981 feature available45199
Forward a Message feature available36539 play video clip feature available31777 feature available51981 feature available45119
Format a Message feature available29856 feature available34880 feature available53327 feature available45123
Save a Message feature available29856 feature available31791 feature available51988 feature available45126
Add an attachment feature available31845 play video clip feature available31786 feature available51991 feature available45151
Add/Include a signature feature available34727 feature available34725 feature available51992 feature available41410
Check Spelling and/or Grammar feature available31843 feature available31788 feature available51993 feature available45152
Send as alternate address feature not available feature available37619 feature available51994 feature available45606
Send using UW Digital ID feature not available feature available36498 instructions coming soon instructions coming soon
Change 'Reply-To' address action/function must be performed using a different client feature available48521 feature available48521 feature available50986
Managing messages
Delete a message feature available29848 feature available32636 feature available52007 feature available45256
Recover deleted items feature available31947 feature available31947 feature available31947 action/function must be performed using a different client31947
Working with folders (create/move/delete) feature available32691 play video clip feature available32692 feature available52010 feature available45267
Sorting Messages feature available29848 feature available34962 feature available52011 feature available45270
Change view settings (eg. columns/conversation mode/color themes) feature available29873 feature available32629 feature available52016 feature available45286
Search/Find Messages feature available31847 feature available31910 feature available52402 feature available45270
Categories feature available29848 feature available31170 feature available53338 feature available49747
Create/delete a rule/filter feature available32586 Possible but not recommended32588 Possible but not recommended52442 Possible but not recommended45316
Junk email and Phishing feature available31866 feature available31901 feature available52445 feature available45300
Set a vacation message (out of office) feature available32606 feature available32607 feature available52443 feature available45295
Permissions
Assign folder permissions feature available62790 feature available62790 feature available62790 feature available62790
Open another person's folder feature available34956 feature available31656 feature available31656 feature available45409
Contacts (People)
Create Contact feature available29855 play video clip feature available31363 feature available53460 feature available45377
Edit/Modify Contact feature available29855 play video clip feature available31755 feature available53320 feature available45411
Send Email/Message to a Contact feature available31189 feature available31189 feature available31189 feature available31189
Personal Groups (distribution lists)
Create Personal Group feature available29855 play video clip feature available31474 feature available53323 feature available47425
Edit/Modify Personal Group feature available29855 play video clip feature available31474 feature available53323 feature available47425
Send Message to a Personal Group feature available31189 play video clip feature available31189 feature available31189 feature available31189
Customizing Message Options
Modify Message Settings feature availableInstructions feature available34965 feature available53326 feature available45833
Modify Delivery Options feature available40259 feature available34880 feature available53327 feature not available
Misc
Printing feature available29872 feature available31171 feature available52838 feature available47560
Keyboard Shortcuts feature available30166 feature available31172 instructions coming soon feature available45540
Accessibility feature available32915 feature available31173 feature available53328 feature available45594
Change your display name instructions available34475 action/function must be performed using a different client34475 action/function must be performed using a different client34475 action/function must be performed using a different client34475
Working Offline feature available29852 feature available32526 feature available53332 feature available45680

See Also:




Keywords:microsoft office365 o365 email events appointments agenda tasks clients native desktop sync outlook configuration configure access account how tos keyboard shortcuts groups contacts access rights permissions delegates accessibility printing colors views o365 owa web app 2013 2016 outlook on the web windows mac   Doc ID:30220
Owner:Ara M.Group:Office 365
Created:2013-05-17 12:20 CDTUpdated:2016-06-01 15:09 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Office 365
Feedback:  2   11