SIS - Password Reset, Expiration, Temporary Password, or Forgotten Password

This document explains what needs to be done if a SIS user wants or needs to change their password.

NOTE: SIS will not be available from June 28, 2019 at 4:00p.m. to July 8, 2019 at 8:00a.m.

Users, including instructors, departmental staff, and students, will not be able to access SIS during this period. The upgraded version will be available starting Monday, July 8 at 8:00a.m.

SIS-dependent systems, such as DARS, Course Search and Enroll app and CashNet will also be unavailable or not updated during this outage. Class rosters in Canvas and WiscList Classlist will not be updated during the outage, and thus will reflect class enrollments as of Friday, June 28.

During this time period, there will be no transactions occurring to and/or from SIS. All enrollment, grading, updates, etc. will not be available within SIS or SIS-dependent systems.

For more information, please see https://upgrade.sis.wisc.edu/.

This applies only to users who use a 3-character user ID.  It does not apply to users who log into SIS using their NetID.

Password Reset

  1. Log into SIS.
  2. Navigate to Change My Password.
    The Change Password page displays.
  3. Enter your Current Password.
  4. Enter your New Password using SIS - Password Rules.
  5. Re-enter new password in Confirm Password.
  6. Select [Change Password].
  7. At the "Your password has successfully been changed" message, select [OK].
  8. Your password has now been updated, and you are brought back to the Change Password screen.
    To return to your main menu, select the Home image.
    To sign out, select the 3 vertical dots, and select Sign Out.
    image of Change Password with Home and Sign Out

Password Will Expire

When you log into SIS if you receive a message that "Your password will expire in X days." This indicates that your password is going to expire within 14 days. Follow this procedure to change your password now in order to avoid complications.

  1. Log into SIS.
  2. When this message displays: "Your password will expire in ## days. Would you like to change your password now?";
    Select Yes.     
  3. Enter your Current Password.
  4. Enter your New Password using SIS - Password Rules.
  5. Re-enter new password in Confirm Password.
  6. Select [Change Password].
  7. At the "Your password has successfully been changed" message,
    select [OK].
  8. Your password has now been updated, and you are brought back to the Change Password screen.
    To return to your main menu, select the Home image.
    To sign out, select the 3 vertical dots, and select Sign Out.
    image of Change Password with Home and Sign Out

Password Has Expired or Change Temporary Password

When you log into SIS if you receive a message that "Your password has expired." This indicates that you must change your password in order to access SIS. Follow this procedure to change your password.

  1. Log into SIS
  2. When this message Displays "Your password has expired."
    Select Click here to change your password.

    Note:  If a new page does not load upon selecting Click here to change your password and you are running Internet Explorer, see here: Third Party Browser Extension Turnoff in Internet Explorer             

  3. Enter your Current Password.
  4. Enter your New Password using SIS - Password Rules.
  5. Re-enter new password in Confirm Password.
  6. Select [Change Password].
  7. At the "Your password has successfully been changed" message,
    select [OK].
  8. Your password has now been updated, and you are brought back to the Change Password screen.
    Close your SIS browser window.
  9. Open your browser & log into SIS again:
    Enter your User ID.
    Enter the Password you just set.
    Select Sign In.

Note: Every time you request a password reset you will have to follow this procedure of changing your password, logging out and then logging in. You will be forced to change the password before you can do anything else.

Third Party Browser Extension Turnoff in Internet Explorer

  1. Select the Tools menu.
  2. Select Internet Options.

    view of the internet options menu item

  3. Select the Advanced tab.
  4. Uncheck "Enable third party browser extensions."

    view of the add/remove content function

  5. Select [OK].
  6. Close all instances of Internet Explorer and relaunch the program.



Keywords:sis password reset workstation restrictions invalid user id or wrong password change update expired temporary forgot   Doc ID:3063
Owner:Christine P.Group:DoIT Help Desk
Created:2004-07-26 19:00 CDTUpdated:2019-06-13 16:57 CDT
Sites:DoIT Help Desk
Feedback:  14   28