Office 365 (Outlook 2010) - Opening another person's email folder

Once you have been granted permissions to another person's email folder, use the following steps to view and interact with the items in that folder.

  1. Start Outlook.
  2. Go to "Mail".
  3. Right-click on your top level mailbox folder (your name):

    outlook mailbox

  4. Select Folder Permissions from the drop-down menu.
  5. Go to the 'General' tab.
  6. Click the Advanced button.
  7. Go to the 'Advanced' tab.
  8. Click the Add button.

    advanced tab - add button

  9. Enter the fully qualified email address of the person who granted you permissions to their folder(s).
  10. Click OK.
  11. Outlook will attempt to load the person's folder within your mail folder list. If you receive the following error, "Cannot expand the folder", restart Outlook.

See Also:

Keywords:microsoft office365 o365 permissions sharing share delegate delegation permissions access rights view viewing folders shared 2010   Doc ID:31656
Owner:Ara M.Group:Office 365
Created:2013-07-16 15:11 CDTUpdated:2016-06-21 09:57 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Office 365
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