Help Desk Hours

Help Desk Hours

The CAE Help Desk is here to provide information and help you resolve problems that you encounter with CAE resources. The Help Desk is staffed by students, called Consultants, who are available to help you.

There are a number of ways to contact the CAE Help Desk, which is located in room 116 of the Computer Aided Engineering building. You can leave a voicemail at 262-5349, email the CAE consultants at helpdesk@cae.wisc.edu, and of course walk-in visits are welcome. Please note that the building hours are posted as M-F 7AM to 5PM and closed on weekends, but the Help Desk is staffed as listed below.

The Help Desk is generally staffed during the following hours:

Spring and Fall Semester:
Sunday - Thursday 8:00 AM to 10:00 PM
Friday 8:00 AM to 6:00 PM
Saturday 8:00 AM to 5:00 PM

Summer Semester:
Monday - Thursday 8:00 AM to 6:00 PM
Friday 9:00 AM to 4:30 PM
Saturday Noon to 5:00 PM
Sunday Noon to 6:00 PM

Intersession (between Spring/Fall and Summer):
Monday - Friday 9:00 AM to 5:00 PM
Saturday and Sunday Noon to 5:00 PM

Spring and Winter Break Hours:
Monday - Friday 9:00 AM to 5:00 PM
Saturday and Sunday Noon to 5:00 PM

The Help Desk will be closed the following holidays:
New Year's Eve, New Year Day, Martin Luther King Day, Easter, Memorial Day, Fourth of July, Labor Day, Thanksgiving (closed at 6 the day before Thanksgiving), Christmas Eve and Christmas Day.
Please note that staffing may be limited around holidays and breaks.





Keywords:Help Desk Hours   Doc ID:31702
Owner:Noel K.Group:Computer-Aided Engineering
Created:2013-07-19 09:55 CDTUpdated:2016-06-20 09:30 CDT
Sites:Computer-Aided Engineering
Feedback:  0   1