ECMS - Client System Requirements

This document provides the requirements for installing and using the Perceptive Software clients.

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Client Requirements

Perceptive Software offers several ways one can interact with the Perceptive Content server. This KB document explains the requirements for installing the three most frequently used clients:

Perceptive Content Server Client

Perceptive Content Server Client is a desktop product that provides access to all Perceptive Content Server functions including document capture, indexing, viewing, workflow, and document control functionality. ImageNow Printer is optionally included with Perceptive Content Server Client and utilizes the Print command to convert files to TIFF format and bring the files into Perceptive Content Server directly without having to print and scan it first. You can use Perceptive Content Server Printer from any software program that has a print option. The options you set in an Perceptive Content Server Printer capture profile determine how your Perceptive Content Server Printer documents are processed.

NOTE: There is no client for the MacOS/*nix family of operating systems. One must either connect to a client installed on a Windows system via Microsoft Remote Desktop (or some similar product like Citrix) or install the Windows client in a Virtual Machine on one's computer. While the Perceptive Content client will work in virtualized environments, virtualized environments are NOT supported for scanners. Examples of such Virtual Machine products are VirtualBox, VMWare, and Parallels. If you have a recent vintage Macintosh computer, you also have the option of using Bootcamp which allows you to install a version of Windows and start your Macintosh in either MacOS or Windows. Using Bootcamp or a Virtual Machine requires that you have a legitimate, licensed version of the Windows operating system. Talk to your IT professional about doing any of this and it is supported by Perceptive (see section below on using a Virtual environment).

Perceptive Content Server Client in a Windows Environment

Perceptive Content Server Client is a desktop interface that provides access to all functions including document capture, indexing, viewing, workflow, and document control functionality.

Perceptive Content Server Client in a virtual desktop environment (Client functionality supported, Scanning NOT supported)

A desktop virtualization or application virtualization environment requires third-party products like Citrix or Microsoft Terminal Services. These requirements can vary depending on whether the terminal server environment uses a server farm and how many users are in the farm. The following table shows typical recommendations for the Client in these environments: