D2L - Cannot View HTML Pages Created in Word (UW-Madison)


UW-Madison is adopting Canvas as the single, centrally supported learning management system, and discontinuing support for Desire2Learn (D2L) and Moodle. Access to D2L and Moodle will permanently end June 1, 2018. For information about retaining materials from D2L or Moodle, please refer to this document.

Using "Save as Webpage" in Microsoft Word or copying/pasting text may result in unviewable pages in Learn@UW.

1. Make sure that your file saved as an html file (.htm or .html) and not as a .mht file

Microsoft Word has the ability to save files as .mht or .htm webpages. Because the mht type is not supported by all browsers, you should make sure that your file is saved as htm. To save as htm:

  1. Open the original Microsoft Word Document .
  2. Under the File menu, choose Save As...
  3. In the Save as type dropdown menu, select Web Page.
  4. Choose Save.
  5. Upload this file to D2L, and recreate your link from content to point to this new file.

Differences between browsers and versions of Word can affect the success of this solution. If the file is still not viewable within D2L, try one of the next three options.

2. Copy/Paste into the built-in html editor

Another method of cleaning the html code involves copying the formatted text (not html) from Word and pasting into the design view of D2L's html editor.

1. Open the original file created in Word (the .doc file), select all of the text by holding Control and A (⌘ and A on a Mac). Select Edit and Copy.
2. Start by clicking on the Materials drop-down menu in the navigation bar, and then Content.
3. Click on New within your desired module to open the drop-down menu, then Create a File.

4. Give the file a Title which will show as the link in the Content outline (short titles appear in the sidebar, but are optional).
5. Paste your text in directly in this window. The text should appear much as it was formatted within Word. Click  to save the new page within D2L.
9. If the text formatting is not copied, try a different browser.

Keywords:learn@uw learnuw d2l desire2learn html editor microsoft word disappear created cannot not view   Doc ID:3222
Owner:Learn@UW Madison .Group:Learn@UW Madison
Created:2004-09-20 19:00 CDTUpdated:2017-12-01 12:21 CDT
Sites:DoIT Help Desk, Learn@UW Madison, Learn@UW Utility
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