Office 365 (Outlook) - How to locate, move, or back up your personal folders (.pst) file

This document will guide you through the steps needed to reconnect your local .pst file to your UW-Madison Office 365 Outlook profile.

Note: For details on .pst/.ost files, review Office 365 (Outlook) - Outlook Data Files (.pst and .ost) documentation.

How to identify the name and location of your personal folders file

Microsoft Outlook 2016/2013/2010

Important: By February 2017, Microsoft will no longer push any updates to Office 2013 suite of applications. Please see the following document for further details: Office 365 - Microsoft Office 2013 path to retirement.

  1. Start Outlook.
  2. Click the File tab in the Ribbon, and then click the Info tab on the menu.
  3. Click the Account Settings tab.
  4. Click Account Settings again.
  5. Click Data Files.

    Checking the default locations in addition to verifying the existing location is always recommended as there might be some disconnected pst-files which you might have forgotten about but still like to keep anyway. The default locations to check are:

    • C:\Users\%username%\AppData\Local\Microsoft\Outlook\
    • C:\Users\%username%\Documents\Outlook Files\

    If you are still on Windows XP or previous, check the following locations:

    • C:\Documents and Settings\%username%\Local Settings\Application Data\Microsoft\Outlook\
    • C:\Documents and Settings\%username%\My Documents\Outlook Files\

    Note the path and file name of your .pst file.

  6. Click Close, click OK, and then click Exit and Log Off on the File menu to quit Outlook.

How to backup/copy your personal folders file

  1. On the Start menu, point to Programs, and then click Windows Explorer.
  2. Browse through the files to the location of your .pst file (from above).
  3. Copy your .pst file to the location that you want.

How to point Outlook to your new personal folders file

Important: The steps below assume that you have already configured your UW-Madison Office 365 account within a new profile. Make sure to start Outlook via this profile.

Microsoft Outlook 2016/2013

  1. Click the File tab.
  2. Click Open and Export
  3. Click Open Outlook Data File.
  4. Search and find the .pst file you want to connect, and then click OK.
  5. On the File menu, click Exit.
  6. Restart Outlook.

Microsoft Outlook 2010

  1. Open Outlook.
  2. Click the File tab on the Ribbon, and then click the Info tab on the menu.
  3. Click the Accounts Settings tab, and then click Account Settings again.
  4. On the Data Files tab, click Add.
  5. Under Save as type, select Outlook Data File (*.pst).
  6. Find the new location for your .pst file, and then click OK.
  7. Click Close, and if prompted, click OK to close all dialog boxes.
  8. On the File menu, click Exit.
  9. Restart Outlook.

See Also:

Keywords:microsoft office365 o365 pst outlook local personal folders mail calendar tasks contacts 2016 2013 2010 copy   Doc ID:32563
Owner:Ara M.Group:Office 365
Created:2013-08-06 15:39 CDTUpdated:2016-08-23 10:24 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Office 365
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