Blackboard Collaborate - Getting help with Blackboard Collaborate
Faculty and staff can create, access, and manage web conferences directly from the My UW-Madison portal, Learn@UW or Moodle. This document references the sources of support, should you need help accessing or using the Blackboard Collaborate service.
For technical support for urgent issues occurring during a meeting in progress, please contact Blackboard Collaborate Support, online or at 877-382-2293.
For other issues that don't require immediate resolution (e.g., access to Blackboard Collaborate integration via the My UW-Madison, Learn@UW. etc.) please contact the DoIT Help Desk.
- Training Resources for Blackboard Collaborate Users
- Training Resources - for Web Conference Participants using Blackboard Collaborate
- Training Resources - for Web Conference Moderators using Blackboard Collaborate