WiscWeb CMS - Using Internet Explorer 10 and 11 in Compatibility Mode

There are known issues in using Internet Explorer 10 or 11 and WiscWebCMS that requires users to run IE in compatibility mode. Without compatibility mode, many features will not function as expected. This document will discuss setting compatibility mode for IE10 and 11.

Setting Compatibility Mode

  1. After logging into WiscWebCMS and proceeding to the SmartEdit tab, click Tools in the Menu Bar near the top of your browser window.

    • If your Menu Bar is not visible, press the Alt key on your keyboard to make the bar visible.

  2. Select Compatibility View settings

    Image of Tools Menu, Compatibility View settings

  3. In this new window, enter wisc.edu into the "Add this website:" field, and click Add.

    Image of Compatibility View settings, adding wisc.edu

  4. Click Close at the bottom of the window.

  5. The webpage will reload in Compatibility mode. The way to ensure this has happened is to hit the F12 key for IE developer tools.

    • For IE 10: It should list: "Browser Mode: IE10 Compat View", likely with "Document Mode: IE9 standards".

      Image of F12 Developer Tools screen

    • For IE 11: Click on the second button down, which is The Console Tool. If you are on a wisc.edu page, it will show you that wisc.edu was added to compatibility view. If you don't see it listed right away, refresh the page while you have The Console Tool open and it should populate then.

      confirming compatibility view in IE 11 using the console tool

See Also:

Keywords:browser internet explorer known issue undefined compatible compatibility ie10 ie11 wiscweb cms   Doc ID:33094
Owner:Matthew G.Group:WiscWeb CMS
Created:2013-08-29 10:07 CDTUpdated:2014-12-02 12:34 CDT
Sites:WiscWeb CMS
Feedback:  1   2