UW-Madison Box - File Management

This document provides instructions on managing files in your UW-Madison Box account. Note: All of the links below will open on the external Box Support website.

Uploading Files and Folders

Box offers several different options for uploading individual files, multiple files, and entire folders to your account. For information on using each of these options, please see: Uploading Files and Folders

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Upload Troubleshooting

If you experience issues when uploading files or folders, there are a number of possible factors that may be the cause. Please see the following support article for a list of checks that can help you resolve most common problems: Troubleshooting File and Folder Upload Issues

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File and Folder Actions

Once you have uploaded files to your Box account or have editing permissions for files shared with you, there are a number of actions you can perform on these files and folders. For information on creating folders as well as moving, renaming, deleting, and searching for both files and folders, please see: Managing Files and Folders

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Recovering Deleted Items

When you delete a file or folder, it is first moved to Trash for your account, where it resides for a period of time until it is purged automatically, or until you opt to permanently delete the file or empty your Trash. As long as an item still exists in your Trash, you can easily restore it to your active Files and Folders. For instructions on undeleting items from your Trash, see: Using the Trash to Restore Files and Folders

  • Note: The article linked above states the standard time frame before items are purged from the Trash as 30 days from deletion. While this is true for personal accounts, this time has been extended for UW-Madison users to 90 days.

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Version History

Anytime you make a change to a file stored in your Box account, a version of the file will be saved, which you can later access and restore from if need be. Box Enterprise accounts maintain up to 100 versions of modified files. For information on viewing a file's version history and restoring from a specific version, please see: How to Track your Files and File Versions

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Keywords:box.com box.net dropbox uwmadison folders uploading troubleshooting actions move moving rename delete create search large files recover version history   Doc ID:33413
Owner:Jeannine B.Group:Box
Created:2013-09-16 17:22 CSTUpdated:2016-09-27 14:38 CST
Sites:Box, DoIT Help Desk, DoIT Tech Store
Feedback:  4   4