- Uploading Files and Folders
- Upload Troubleshooting
- File and Folder Actions
- Organize Files and Folders
- Locking a File
- Delete a File or Folder
- Recovering Deleted Items
- Version History
Uploading Files and Folders
Box offers several different options for uploading individual files, multiple files, and entire folders to your account. For information on using each of these options, please see:
- Uploading Files and Folders in a Browser
- Using Box with FTPS
- Uploading Files to Box Through Email
- Box Upload Embed Widget
If you experience issues when uploading files or folders, there are a number of possible factors that may be the cause. Box offers a troubleshooting guide that can help you resolve most common problems: Troubleshooting Uploads to Box
File and Folder Actions
Once you have uploaded files to your Box account or have editing permissions for files shared with you, there are a number of actions you can perform on these files and folders. For information on creating folders as well as moving, renaming, deleting, and searching for both files and folders, please see: Managing Files and Folders
Organize Files and Folders
Over time, your Box directory can grow quite large, particularly if you often collaborate with others in Box. This can make it difficult to navigate to the items you have access to. There are several things you can do to stay organized.
- For content you own, it is always a good practice to regularly review your main directory to see if anything can be deleted, please see: Delete a File or Folder
- If you were added as a collaborator to items that you no longer need to access, you can remove them from your directory by ending the collaboration, please see: How To End A Folder Collaboration
- Another way to organize and view only the content you access regularly is to mark them as Favorites, please see: Creating and Viewing Favorites
Locking a File
If you are working on files with collaborators it is a good idea to lock the file while you are making edits. This will also prevent other users from accidentally moving, renaming or deleting the file, please see: Locking & Unlocking Files
Note: Depending on the permission level other collaborators can remove the file lock. See: Understanding Collaborator Permission Levels
Delete a File or Folder
Below are instructions on how to delete a folder/file:
- Right-click on a file/folder.
- Select ...More Actions > Trash.
Note: Only Owners or collaborators with Co-Owner or Editor permissions may delete a shared file or folder. If you would instead like to remove a shared folder from your Box directory without deleting it, please see: How To End A Folder Collaboration.
Recovering Deleted Items
When you delete a file or folder, it is first moved to Trash for your account, where it resides for a period of time until it is purged automatically, or until you opt to permanently delete the file or empty your Trash. As long as an item still exists in your Trash, you can easily restore it to your active Files and Folders. For instructions on undeleting items from your Trash, see: Using the Trash to Restore Files and Folders
Note: The article linked above states the standard time frame before items are purged from the Trash as 30 days from deletion. While this is true for personal accounts, this time has been extended for UW-Madison users to 90 days.
Anytime you make a change to a file stored in your Box account, a version of the file will be saved, which you can later access and restore from if need be. Box Enterprise accounts maintain up to 100 versions of modified files. For information on viewing a file's version history and restoring from a specific version, please see: Accessing Version History