WiscCal (KB) - Browsers Blocking "Mixed Content"

There is a known issue in Firefox and Chrome that results in the display of a blank screen or missing content when you view a knowledgebase document.

WiscMail & WiscCal only
NOTE: This document is only applicable to WiscMail / WiscCal . If your account has been migrated to Office 365, please search the Office 365 KnowledgeBase for help. More information about the transition to Office 365 is available here.

Mozilla recently released Firefox Version 23, which seems to be causing some issues with loading certain content. Content within the knowledgebase site that is embedded and originating from a non-secure source, such as Vimeo/YouTube, is not displayed by default. This results are either a blank popup or missing video within documents that have video content.

Unblocking The Content In Firefox

The fix is simple. Within the Firefox address bar, at the left side of the screen is a shield icon.

blank Firefox

Clicking on the shield icon will drop down a menu labeled "Keep Blocking." Choose from this menu "Disable protection on this page". This should restore the content to the browser window.

blank firefox-blocking

Unblocking The Content In Chrome

A similar issue has existed within Chrome for a few months. The fix is similar. First, click the shield icon in the address bar at the right side then choose "Load unsafe script".

blank Chrome

Showing Content In Internet Explorer

For Internet Explorer users, you may receive the a security certificate error, but the video may still load. The fix is to click on the "Show Content" button within the message.

ie show content



Keywords:wisccal calendaring calendars oracle events appointments agenda tasks appointment create add modify sharing delegate access chrome firefox ff secure ie internet explorer   Doc ID:33822
Owner:Ara M.Group:WiscCal
Created:2013-09-19 15:25 CSTUpdated:2014-12-01 09:04 CST
Sites:DoIT Help Desk, WiscCal
Feedback:  4   0