Business Analysis: Table of Contents

Table of contents for the Business Analysis online supplemental training and resources site.

Business Analysis Online Training & Resources

Begin Intro to Process Modeling module

Topics Covered:

  • Introduction to Process Modeling
  • Tasks, Subprocesses, and Flow Types
  • Swim Lanes & Pools
  • Gateways
  • Events & Artifacts
  • BPMN Lab: A Business Problem
  • Post The Path
  • Data Flow Diagrams
  • Decomposition Diagrams
Begin Facilitating Stakeholders module

Topics Covered:

  • Building questions
  • Stepladder interviews
  • Affinity diagrams
  • Focus groups vs. 1-on-1s
Begin Determining Root Causes of Problems module

Topics Covered:

  • Methods for finding root causes of problems
  • Identifying and prioritizing action items to address a problem