Office 365 (Outlook 2010) - Sorting Messages

Outlook 2010 displays messages in your various mailboxes according to a combination of grouping and sorting. In order to best organize your inbox for your needs, you are given the option of using a pre-defined "arrangement," many of which use both methods. If these arrangements do not provide the view you desire, you may also customize the grouping and sorting criteria.

Grouping allows you to lump together sets of emails based on the criteria you opt to use. By default, messages are grouped by when they are received, i.e. Today, Yesterday, Last Week, Last Month, and Older. Other common criteria include grouping by conversation, importance, and flags.

Sorting dictates the order that emails appear in the specified folder. The default sort order is based on date received, though there are a number of other sorting options available. In addition, you can switch between an ascending and descending sort order.

You can easily change the arrangement by selecting an option from the View menu bar, or by right-clicking Arrange By: column header, as shown below:

arrange by
arrange by

To customize your message arrangement:

  1. Click on View Settings (located under the View tab in the Current View area).

    view settings
  2. This will open the Advanced View Settings window.

    advanced view settings
    • To change message grouping, click on the Group By... button.

      Uncheck the Automatically group according to arrangement checkbox, then proceed with selecting up to four criteria to control message grouping.

      group options
    • To customize message sorting, click on the Sort... button.

      You can select up to four criteria to sort messages.

      advanced sort

Keywords:microsoft office365 o365 sort arranging arrange by grouping conversations o365   Doc ID:34689
Owner:Ara M.Group:Office 365
Created:2013-10-23 12:00 CDTUpdated:2015-02-20 14:07 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Office 365
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