D2L - Document Viewer Does Not Render "Live" HTML Links (UW-Madison)


UW-Madison is adopting Canvas as the single, centrally supported learning management system, and discontinuing support for Desire2Learn (D2L) and Moodle. Access to D2L and Moodle will permanently end June 1, 2018. For information about retaining materials from D2L or Moodle, please refer to this document.

Links in Word, PowerPoint, and PDF files do not work when the file is viewed in the Content Document Viewer or in the Dropbox.

The Document Viewer creates static images from the documents, so hyperlinks are flattened. If you have a document with hyperlinks, you should instruct students to download the document to access the link. Alternatively, present the Content as an HTML document rather than linking to a Word or PDF document.

This is expected behavior. The Learn@UW Team is currently working with the vendor of Desire2Learn to find out more details and possible workarounds. If you have any questions, please contact the DoIT Help Desk.

Keywords:learn@uw luw learn uw document viewer does not render html links live display content page file   Doc ID:35560
Owner:Learn@UW Madison .Group:Learn@UW Madison
Created:2013-12-03 10:59 CDTUpdated:2017-12-01 12:20 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Learn@UW Madison, Learn@UW Utility
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