To help administrators manage user NetID accounts, the "Wisc Account Administration" site has the ability to provide administrators the ability to administer user NetID accounts. This process includes a request by the administrator and an approval by the user before an administrator is allowed to manage the NetID account.
The "Request Administrative Access" tool within the Wisc Account Administration site allows an administrator to request administrative rights over another user's NetID. When an administrator requests access to manage a user's NetID account, that user will receive an email requesting approval of this request.
There are many benefits to both the administrator and the user. It allows the administrator to support th[Doc is unavailable at this time.]e user in ways which they could not before.
The following is a list of actions/features an administrator will have the ability to perform on behalf of the user:
Administrators use the Wisc Account Administration site to request access to a user's NetID account. As a user, you will receive an email titled "Action Required: Approve/Deny Account Administrative Access Request". Follow these steps to take action on this request:
Note: The Group ID will be the same as you received in the email from your administrator.
There may be situations (I.E. you moved departments and have different administrators) where you no longer want to grant access to a specific group to manage your NetID account.