Office 365 - Best Practices for Calendaring via Mobile Devices

With Office 365, you will be able to configure mobile devices to interact with your account via Exchange/Active Sync protocol. This doc will provide you with guidelines on how you should and should not interact with your Office 365 calendar.

Important: The information below is based on Microsoft's recommended use of mobile devices when it comes to interacting with calendars. For best results, Microsoft recommends that people who schedule events with one another use the same calendar client. The majority of calendaring issues involve events with attendees, which may not get updated correctly if the organizer or any of the attendees take action on the meeting via a mobile device.

What can I do?

  • Use/configure supported client.
  • View personal or subscribed calendar data.
  • Only create/modify events that you own and which do not contain any attendees. If you need to make an event which includes attendees, use Outlook on the web or Outlook (configured via Exchange) to take this action.
  • If you need to view other person's calendar data, have them grant you read access to their calendar (which you can subscribe to) or have them provide you with their ShareURL which you can subscribe to via Outlook on the web. Once subscribed, this calendar can be synced to your device.

What shouldn't I do?

  • Do not make changes to events you are the owner of which have attendees. Use Outlook on the web or Outlook (configured via Exchange) to take this action.
  • Do not take action on events which you are an attendee of. Use Outlook on the web or Outlook (configured via Exchange) to take this action.
  • Do not attempt to manage another person's calendar. Use Outlook on the web or Outlook (configured via Exchange) to take this action.

See Also:




Keywords:microsoft office365 o365 mobile devices android ios iphone ipod ipad windows mac apple   Doc ID:37617
Owner:Ara M.Group:Office 365
Created:2014-02-12 17:28 CDTUpdated:2016-06-06 12:15 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Office 365
Feedback:  0   2