Tech Store Employment Opportunity

The DoIT Tech Store and Service Desk, on the UW-Madison campus, is seeking high-energy and customer focused students for employment. Technical interest is desired, but tech support experience is not required.

Service Desk area
East Campus Mall

Primary Duties Include:

  • Working with customers (faculty, staff & students) to find the best solution for their technology needs.
  • Working knowledge or ability to learn computer cabling, software, and hardware specifics to make unbiased recommendations.
  • Troubleshooting and resolving operating system and other software issues.
  • Diagnosing computer hardware issues checking computers into Repair.
  • Providing support for University services including Office 365 email and calendaring, Learn@UW, UWNet wireless, and WiscVPN.
  • Consulting with customers via phone, chat and email.

You can apply online using our online application.




Keywords:doit tech store user services job student work consult consulting tech technical support help desk hd ts it information technology support technology apply application applicant position form   Doc ID:380
Owner:Karl W.Group:DoIT Tech Store
Created:2001-03-07 19:00 CDTUpdated:2016-01-15 16:37 CDT
Sites:DoIT Help Desk, DoIT Tech Store
Feedback:  0   0