Guided Expense Tool (GET) - Unable to Submit

Common reasons why an expense report cannot be submitted

NOTE: The Guided Expense Tool (GET) will be decommissioned on September 30th, 2019. Expense reports created in GET must be submitted by that date. For more information, see Guided Expense Tool (GET) - Decommissioning - 9/30/19

$0 Expense Category

Issue - There is a  category that does not have a dollar amount associated with it. Expense categories are automatically added to an expense report based the how the traveler responds to the questions at the beginning of the report.

Solution - If a category is not needed, it can be deleted by hoving over the expense category and clicking the "Delete" button to the right of the screen.

$0 Expense Line within a Category

Issue - There is an expense line within a category that does not have a dollar amount associated with it.

Solution - Open the category (e.g. Meals) to display all of the expense lines within that category. Click on the red 'X' within the $0 expense line that is not needed.

 




Keywords:kb knowledge base GET Submit error category expense   Doc ID:38141
Owner:Graig B.Group:DoIT Help Desk
Created:2014-03-03 18:00 CDTUpdated:2019-06-13 13:12 CDT
Sites:DoIT Help Desk
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