Guided Expense Tool (GET) - Unable to Submit

Common reasons why an expense report cannot be submitted

$0 Expense Category

Issue - There is a  category that does not have a dollar amount associated with it. Expense categories are automatically added to an expense report based the how the traveler responds to the questions at the beginning of the report.

Solution - If a category is not needed, it can be deleted by hoving over the expense category and clicking the "Delete" button to the right of the screen.

$0 Expense Line within a Category

Issue - There is an expense line within a category that does not have a dollar amount associated with it.

Solution - Open the category (e.g. Meals) to display all of the expense lines within that category. Click on the red 'X' within the $0 expense line that is not needed.

 




Keywords:kb knowledge base GET Submit error category expense   Doc ID:38141
Owner:Stefanie D.Group:DoIT Help Desk
Created:2014-03-03 18:00 CDTUpdated:2014-03-03 18:00 CDT
Sites:DoIT Help Desk
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