Web Browsers - Restoring your browser to its default state

This document describes how to reset your web browser to its default state. This will clear your personal settings and website data, and disable your add-ons.

Firefox (Mac and Windows)

  1. Mac: Click the Help dropdown menu.
    Windows: Click the menu button (three stacked horizontal lines), then click the Help menu (question mark icon) at the bottom of the menu.
  2. Click Troubleshooting Information.
  3. Click Reset Firefox.
  4. To remove any remaining browser data, clear your cache and cookies.

Chrome (Mac and Windows)

  1. Click the Customize and Control Google Chrome (Three stacked horizontal lines) button.
  2. Click Settings.
  3. Scroll to the bottom and click Show Advanced Settings.
  4. Scroll to the bottom of advanced settings and click Reset Browser Settings.
  5. Click Reset
  6. To remove any remaining browser data, clear your cache and cookies.

Internet Explorer 9+ (Windows)

  1. Click the Tools menu. (gear icon)
  2. Click Internet Options
  3. Under the Advanced tab, click Reset
  4. Check the box next to Delete personal settings, then click Reset. You will need to restart Internet Explorer for changes to take affect.

Safari (Mac)

See Safari 8.0+ (Mac) - Restoring the Default Settings.




Keywords:browser browsers reset restore resetting restoring default firefox chrome google ie9 ie10 ie11 internet explorer mac windows win8 7 safari   Doc ID:38874
Owner:Karl W.Group:DoIT Help Desk
Created:2014-03-28 18:54 CDTUpdated:2015-11-03 10:00 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Southern Illinois University Edwardsville
Feedback:  0   0