Thunderbird - Exporting Local Mail

Best Effort Support Only

This document contains instructions on using a non-Microsoft email client, such as Apple Mail or Thunderbird. Microsoft does not recommend these clients for use with Office 365, and there are often significant limitations in client functionality as a result.

Because of this, the DoIT Help Desk is only able to offer best effort support for these clients, and certain issues may require the use of a Microsoft client in order to be resolved. For more information on Office 365 client support, please see: Office 365 - Which clients/protocols will be supported?.

This document will provide step-by-step instructions on how to export local mail from Thunderbird.

Important: These instructions include using a 3rd party application which is not supported by the Help Desk or UW-Madison Office 365 team.

Note:

  • There is no native export function for local mail in Thunderbird, however, the software "Aid4Mail" offers many export options, including converting local mail to a .PST file. It can be acquired from http://www.aid4mail.com/.
  • Aid4Mail only works on Windows. If you are running a different operating system use the directions below from Mozilla to backup and restore your profile to a Windows installation of Thunderbird.
  • Backing up a profile
  • Restoring a profile backup
  1. Open Aid4Mail.
  2. Select Mozilla Thunderbird as the mail source. Select Include mail in trash to include this data in the export. Click Next to proceed.

    thunderbird_local_mail_export1

  3. Select the local folders to export. Check the box to Include subfolders. Hit Next to continue.

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  4. Leave the Filter source messages check box blank and hit Next.

    thunderbird_local_mail_export3

  5. Choose the Office Outlook PST file option and hit Next.

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  6. Choose a save location for the file and hit Next.

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  7. On the Export Options screen leave the default settings selected (see image below) and hit Next.

    thunderbird_local_mail_export6

  8. Click Start to begin the export process.

    thunderbird_local_mail_export7

  9. When mail is finished processing hit the Close button to complete the process.

    thunderbird_local_mail_export8




Keywords:microsoft office 365 o365 migrating transition prepare preparatory mozilla .pst backing up back restoring a profile subfolders messages outlook export local email   Doc ID:39200
Owner:Leah S.Group:DoIT Help Desk
Created:2014-04-15 11:22 CDTUpdated:2016-05-13 14:13 CDT
Sites:DoIT Help Desk, Office 365
Feedback:  2   2