Thunderbird - Exporting Local Mail

Best Effort Support Only

This document contains instructions on using a non-Microsoft email client, such as Apple Mail or Thunderbird. Microsoft does not recommend these clients for use with Office 365, and there are often significant limitations in client functionality as a result.

Because of this, the DoIT Help Desk is only able to offer best effort support for these clients, and certain issues may require the use of a Microsoft client in order to be resolved. For more information on Office 365 client support, please see: Office 365 - Which clients/protocols will be supported?.

This document will provide step-by-step instructions on how to export local mail from Thunderbird.

Important: These instructions include using a 3rd party application which is not supported by the Help Desk or UW-Madison Office 365 team.

Note:

  1. Open Aid4Mail.
  2. Select Mozilla Thunderbird as the mail source. Select Include mail in trash to include this data in the export. Click Next to proceed.

    thunderbird_local_mail_export1

  3. Select the local folders to export. Check the box to Include subfolders. Hit Next to continue.

    thunderbird_local_mail_export2

  4. Leave the Filter source messages check box blank and hit Next.

    thunderbird_local_mail_export3

  5. Choose the Office Outlook PST file option and hit Next.

    thunderbird_local_mail_export4

  6. Choose a save location for the file and hit Next.

    thunderbird_local_mail_export5

  7. On the Export Options screen leave the default settings selected (see image below) and hit Next.

    thunderbird_local_mail_export6

  8. Click Start to begin the export process.

    thunderbird_local_mail_export7

  9. When mail is finished processing hit the Close button to complete the process.

    thunderbird_local_mail_export8