Office 365 (Thunderbird) - Reply to or forward an email message

Best Effort Support Only

This document contains instructions on using a non-Microsoft email client, such as Apple Mail or Thunderbird. Microsoft does not recommend these clients for use with Office 365, and there are often significant limitations in client functionality as a result.

Because of this, the DoIT Help Desk is only able to offer best effort support for these clients, and certain issues may require the use of a Microsoft client in order to be resolved. For more information on Office 365 client support, please see: Office 365 - Which clients/protocols will be supported?.

This document will provide you step-by-step instructions on how to reply to or forward an email message.

When you reply to an email message, the sender of the original message is automatically added in the To box. Similarly, when you use Reply All, a message is created and addressed to the sender and any additional recipients of the original message. Whichever you choose, you can change the recipients in the To, Cc, and Bcc boxes (To, Cc, and Bcc boxes: A message is sent to the recipients in the To box. Recipients in the Cc (carbon copy) and Bcc (blind carbon copy) boxes also get the message; however, the names of the recipients in the Bcc box aren't visible to other recipients.)

When you forward a message, the To, Cc, and Bcc boxes are empty and you must enter at least one recipient.

Reply to the sender or other recipients

You can reply to only the sender of a message or any combination of people who appear on the To and Cc lines. You can also add new recipients.
  1. Open Thunderbird
  2. Select the message you wish to reply to, either by highlighting to open in a preview pane or by double clicking to open in a new window.
  3. On the message header (either in the preview pane or opened in its own window,) select Reply or Reply All (Reply All should be used with discretion, especially for distribution lists or many recipients.) 

    Reply button

    To remove a name from the To and/or Cc lines, click the name then press DELETE. To add a recipient, click in the To, Cc or Bcc box and enter the recipient.

    delete sub-menu selection

  4. Compose your message
  5. Click Send

    Send button

Forward a message

  1. Open Thunderbird
  2. Select the message you wish to reply to, either by highlighting to open in a preview pane or by double clicking to open in a new window.
  3. On the message header (either in the preview pane or its own window) select Forward

    Forward button

  4. Enter recipients into the To, Cc and/or Bcc boxes.
  5. Compose your message
  6. Click Send

    Send button

See Also:




Keywords:microsoft office365 o365 thunderbird reply forward emails messages   Doc ID:39358
Owner:Leah S.Group:DoIT Help Desk
Created:2014-04-22 15:11 CDTUpdated:2015-09-11 12:44 CDT
Sites:DoIT Help Desk, Office 365
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