UW-Madison Voice Mail Retention Policy

UW-Madison voice mail messages will be saved in the AVST voice mail system for 60 days from the time of delivery, unless intentionally deleted.

When the 60 day period is up, the system will delete the message whether or not is has been listened to and whether or not it has been saved (either using the telephone or Web PhoneManager). Once a message is deleted, either by the user before the 60 day period is up or automatically by the voice mail system at the 60 day point in time, the message cannot be retrieved. Voice mail messages can be saved for longer periods of time by downloading as a .wav audio format file attached to an email message or directly to a computer. Voice mail messages delivered as a file attachment in email are considered an email message and follow the retention policy of your email system. Please check with your email system administrator for that policy. All recorded messages are subject to open records laws.



Keywords:voicemail voice mail avst retention policy vm   Doc ID:39373
Owner:ELIZABETH C.Group:Voice Services
Created:2014-04-23 08:29 CDTUpdated:2014-09-26 09:54 CDT
Sites:DoIT Help Desk, Voice Services
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