Learn@UW/D2L - Grades Don't Appear in Gradebook Following Application Upgrade

After an upgrade has been made to the Learn@UW application, there is a possibility that grades don't appear in the gradebook of a course. The grades are actually present, but the display options that would make them viewable are turned off.

To display the grades, turn the display options on as follows:

  1. From the Grades tool, select "Settings" by an icon resembling a gear ( gear ) near the upper right corner.

  2. Select the "Personal Display Options" tabbed page if not already there.

  3. Check the details you want displayed under "Grade Details".

  4. Press the Save button.

  5. Press the Close button to exit.

  6. Personal Display Options

The likely cause of this problem is that changes were made in the current version to the grade display options to improve usability but settings could not be logically copied over from the previous version. Since grades display options are set at the course level, they will have to be changed for each affected course. There is no method for making "mass" changes to multiple courses at once.