Canon Image Runner NSIOPM.dll error

Canon Image Runner, Network Scan Gear error message after installing software and attempting to create .pdf.

Applies to Canon Network ScanGear V2.30 and some Image Runner Copier/Printer/Scanner devices.

Network Scan Gear will produce popup error message when attempting to create a .pdf using Adobe Acrobat.  Message similar as follows... The program can't start because NSIOPM.dll is missing from your computer. Try reinstalling the program to fix this problem.

Corrective suggestions as follows:

Add the path to where Network Scangear is installed (generally %programfiles%\Canon\Network Scangear (for windows 32 bit) or %programfiles(x86)%\Canon\Network Scangear) for Windows 64 bit machines.

Update the Path as follows, go to My Computer, Properties, Advanced System Settings, Environment Variables. Under System variables, scroll to "Path", select Edit, and then add the appropriate variable to the start of the value end with a ";" to separate if from the other variables. Typically update the %programfiles% location to C:\Program Files....

Example as follows: "C:\Program Files (x86)\Canon\Network ScanGear;" for Windows 64 bit. Note the install location of your version of Network ScanGear.

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Keywords:scangear tool error, scangear v2.30 error, nsiopm.dll error, nsiopm.dll, image runner 2230 error, network scan gear error, network scan gear, ir2230 scan gear error, scagear tool,   Doc ID:40435
Owner:David L.Group:Department of Dermatology
Created:2014-05-28 10:47 CDTUpdated:2014-09-05 09:05 CDT
Sites:Department of Dermatology
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