Office 365 (Outlook on the web) - Selecting Multiple Messages

This document will explain how to select multiple files in both standard Outlook Web App and Outlook Web App Lite.


Standard Outlook on the web

Note: Outlook on the web sometimes experiences issues when selecting multiple messages. Please see the Office 365 - Known Issues for more information. Also, Outlook on the web currently does not have the ability to perform a 'select all' command.

It's possible to select multiple messages at once.  Some reasons you may want to do this is if you have numerous messages that you wish to mark as Read or Unread, or numerous messages you want to move to the same place, such as Junk EmailDeleted Items, or any custom folders you may have configured.

To select a string of messages:

  1. Click on a message.

    Click on a message.

  2. Hold down the Shift key on your keyboard and then select another message further down in the list.  This will highlight all messages between the first and second that you selected.

    Hold down Shift and select another message.

  3. To select what to do with the messages, you can either right-click on one of the messages and select the desired action or you can click and drag them to the desired folder.

    Right-click on a highlighted message to bring up an options menu.

To select individual messages:

  1. Click on a message.

    Click on a message.

  2. Hold down the Ctrl key on your keyboard and select another message.  You can select as many messages as you'd like while holding down Ctrl.
    *Note:  Holding down Shift and trying to select a string of messages after using Ctrl will un-select the already selected messages.*

    While holding down Ctrl, select another message.

  3. To select what to do with the messages, you can either right-click on one of the messages and select the desired action or you can click and drag them to the desired folder.

    Right-click on a highlighted message to bring up an options menu.


Outlook on the web Lite

To select a string of messages:

  1. Put a check mark in the Select All Items check box.

    The Select All check box is the top check box.

  2. You can then select what to do with the messages by choosing the desired icon from the options in the Messages Toolbar.

    The icons include New Message, Move, Delete, Junk, Mark as Read, and Mark as Unread.

To select individual messages:

  1. Place a check mark next to any messages you choose.

    Select the check boxes of individual messages of your choosing.

  2. You can then select what to do with the messages by choosing the desired icon from the Messages Toolbar.

    Mail icons include New Message, Move, Delete, Junk, Mark as Read, and Mark as Unread.






Keywords:outlook web app owa messages all multiple select selecting normal view lite light   Doc ID:41546
Owner:Ara M.Group:Office 365
Created:2014-07-01 16:33 CDTUpdated:2015-11-17 13:33 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Northern Illinois University, Office 365
Feedback:  16   34