In order to add new users or change existing users to the Imaging Service, you must use the JIRA issue tracking software tool supported by UW-Madison, Division of Information Technology (DoIT). When a Department Lead or Data Custodian creates an issue in JIRA to add or change a user account for Imaging, that issue is assigned to the Security Team at DoIT for resolution.
This document describes how a Department Lead or Data Custodian would use JIRA to create an issue for adding, changing or deleting user accounts for the Perceptive Content (Imaging) Service.
Note: Data Custodians in need of technical support should use the information on this page to request it.
Note: Users need to have an active appointment in PeopleSoft HRS to use the Imaging Service. The UDDS for their appointment is required to complete this form.
Note: A Compliance Agreement must be on file. SecAuth will confirm that a Compliance Agreement is on file before taking action on any request.