Learn@UW - Restoring Course Components

The table below indicates what course components can and cannot be restored from a course if they have been deleted.

If a component can be restored by the Utility or D2L, expect a minimum of 3 or 4 business days for the restoration to be done.

Note that in cases where the deleted components are limited in scope, it may be more expedient for the instructor to recreate the component rather than ask for a restoration.

Component Can be Restored? Notes
Attendance registers No  
Attendance scheme No  
Blog posts No  
Calendar (formerly Schedule) items No  
Chat room No  
Chat archives No  
Checklist No  
Content modules / topics No  
Course/Org Files Yes Utility can restore from backups.
Discussion forums / topics Yes Course instructor can restore within the Discussions tool.  Any posts / threads will also be restored.
Discussion posts / threads
Yes Can be restored by users with permission to "See Deleted Messages" (typically administrators and instructors).
Discussion attachments Yes Utility can restore from backups.
Dropbox folders Yes Course instructor can restore within the Dropbox tool.  Any files submitted will also be restored.
Dropbox files Yes Utility can restore from backups.  Usernames of students who submitted the files must be supplied.
Email message No
Eportfolio objects
No
Presentations, Artifacts, Collections, and Reflections cannot be restored
FAQ's category / question No  
Glossary No  
Grade category Yes Must be restored by D2L.
Grade items Yes Course instructor can restore within the Grades tool.  Any grades will also be restored.
Grade scheme Yes Must be restored by D2L.
Groups Yes Must be restored by D2L.
Group types Yes Must be restored by D2L.
Locker files Yes Utility can restore from backups.
News items No  
News attachments Yes Utility can restore from backups.
Question Collection No
Quizzes No
Quiz attempts Yes Must be restored by D2L.
Self Assessments No
Surveys No
Survey attempts Yes Must be restored by D2L.

See Also:




Keywords:brightspace learn@uw learnuw d2l desire2learn course components attachment restore backup file restoring delete   Doc ID:4182
Owner:Susan D.Group:Learn@UW Utility
Created:2005-11-15 19:00 CDTUpdated:2015-06-04 13:45 CDT
Sites:DoIT Help Desk, Learn@UW Madison, Learn@UW Utility
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