Office 365 (Apple Mail) - Working with Mail Folders

Best Effort Support Only

This document contains instructions on using a non-Microsoft email client, such as Apple Mail or Thunderbird. Microsoft does not recommend these clients for use with Office 365, and there are often significant limitations in client functionality as a result.

Because of this, the DoIT Help Desk is only able to offer best effort support for these clients, and certain issues may require the use of a Microsoft client in order to be resolved. For more information on Office 365 client support, please see: Office 365 - Which clients/protocols will be supported?.

This document explains how to work with mail folders using Apple Mail. These instructions are for Mac OS 10.9, but are likely to be similar for Mac OS 10.5-8.

Right-click menu for folders

The right-click menu allows you to do a lot with your folders.


Moving folders

To move a folder:

Smart Mailboxes

A Smart Mailbox shows in one location messages that are stored in other mailboxes, based on criteria you define. For example, you might define a Smart Mailbox to show all messages from a specific sender.