Office 365 - Set Default Message Format

This document explains how to set the default message format for:


Outlook on the web

  1. Log into Outlook on the web.

  2. Click on the gear icon settings icon within the Outlook toolbar located in the upper right-hand corner, then select Options.

  3. Expand the Mail section within the navigation panel.

  4. Expand the Layout section within the "Mail" section.

  5. Click Message format.

    messge format menu

  6. After making the desired changes, click SAVE.

    Important: changes made in this menu may take several minutes to be reflected in Outlook on the web.

Outlook 2013

Important: By February 2017, Microsoft will no longer push any updates to Office 2013 suite of applications. Please see the following document for further details: Office 365 - Microsoft Office 2013 path to retirement.

  1. Start Outlook.

  2. Select File at the top left corner, and click on Options.

  3. Select Mail from the left-hand menu.

  4. Scroll all the way down until you see Message format.

    Message Format

  5. After making the desired changes, click Ok .

    Note: Changes made in this menu may take several minutes to be reflected in Outlook.

Outlook 2016 for Mac/Outlook 2011

  1. Start Outlook.

  2. Select Outlook at the top left corner, and click on Prefrences.

  3. Navigate under the "E-mail" section and click Composing.

    Composing Menu

  4. After making the desired changes,close out of the composing menu and your changes will be saved.

    Note: Changes made in this menu may take several minutes to be reflected in Outlook.




Keywords:microsoft office365 o365 emails message format default html plain text rich outlook 2016 for mac outlook 2013 2010 2011   Doc ID:43569
Owner:Ara M.Group:Office 365
Created:2014-09-16 12:03 CDTUpdated:2016-08-23 10:33 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Office 365
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