Outlook 2013 | 2010 - Removing an account from your profile

Important: By February 2017, Microsoft will no longer push any updates to Office 2013 suite of applications. Please see the following document for further details: Office 365 - Microsoft Office 2013 path to retirement.

This document will show you how to remove an account from your Outlook 2013 or 2010 client. Note: The steps below assume you currently have more than one account configured.

Important: Please make sure that you have a saved any data associated with the account you are removing before proceeding. We do not have the ability to restore any local data/settings.

  1. Open Outlook 2013.

    Important: If you receive a connection error for your WiscMail/WiscMail Plus account which was just transitioned to Office 365, that is normal. Remember, you are removing this account within these steps.

  2. Click on the File tab.

    file menu

  3. The Account Information window will open. Click on Account Settings and then again the Account Settings... dropdown box.

    account settings selection

  4. If the account you are removing is currently set as the default account, you must first set another account as the default. Perform this action by selecting your Office 365 Exchange account and click Set as Default.

  5. Highlight the account that you wish to remove and click Remove.

    remove account button

  6. You will be asked if you want to remove the account. Make a backup of the file or if you wish to delete the account, click Yes

    confirmation popup

  7. Your account should now be deleted from Outlook 2013. Close Outlook to complete the process.

    account settings window




Keywords:Outlook 365 Outlook 2013 2010 removal removing delete deletion account office profile deleting email   Doc ID:43571
Owner:Ara M.Group:Office 365
Created:2014-09-16 12:13 CDTUpdated:2016-08-23 10:45 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Office 365, WiscCal, WiscMail
Feedback:  4   8